Terms and Conditions

FREE SHIPPING

P.P. Jewellers provides free delivery/shipping on all the items within India.

TRANSIT INSURANCE

All goods will be fully insured by the company until they reach your doorstep, so your purchase is 100% safe.

1-month money back policy*

100% Refund

Our 1- Month Money Back Policy gives you time to make sure your purchase is perfect. Once the product is returned under our 1- Month Money Back policy, it would be checked for any tamper by the Quality control department (QC). The product will be acceptable in perfect condition with all the tags and protective material intact. Any product returned with any kind of wear and tear or with tampered tag will not be covered under this policy.

The funds will be credited to your P.P. Jewellers Credit Wallet. You may keep it for future shopping or get the amount refunded to your bank account.

  1. For cash on delivery orders, the refund will be processed to your bank account.
  2. For all other orders, the amount will be credited to the payment source (Credit Card/Debit Card /Net Banking).

LIFETIME EXCHANGE & BUY-BACK POLICY:

We offer a Lifetime Exchange & Buy-Back Policy on all purchases made from us, within India. The product can be returned for buy- back or exchange on the basis of its current market value.

The value of the exchanged product after deductions will be credited to your e shop account with us. This remains valid can be used to purchase anything on our Online store.

If you choose to return the product for buyback, the buy-back value will be paid to you via online bank transfer within 10 days of receipt of the product.

Jewellery returned shall go through the Quality control procedure in order to process the credit /refund as per the mentioned categories.

CATEGORY

EXCHANGE VALUE

BUY BACK VALUE

Diamond & Gemstone Jewellery

90% of the value of jewellery + Labour charges (before tax amount shown in invoice)

90% of the value of jewellery + Labour charges (before tax amount shown in invoice)

Kundan/Polki Jewellery

75% of the value of jewellery (before tax amount shown in invoice)

75% of the value of jewellery (before tax amount shown in invoice)

Gold Jewellery

100% of net gold value at current market rate

100% of net gold value at current market rate

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