Terms and Conditions
P.P. Jewellers charges for every delivery/shipping, on all items within India.
All goods will be fully insured by the company until they reach your doorstep, so your purchase is 100% safe.
1-month money-back policy*
Our 1- Month Money Back Policy gives you time to ensure your purchase is just right. Once the product is returned under our 1- Month Money Back policy, it is checked for tamper by the Quality control department (QC). The product will be acceptable in its original condition with all tags and protective material intact. Any product returned with any kind of wear and tear or with tampered tags will not be covered under this policy.
- In the case of cash on delivery orders, the refund will be credited to your bank account.
- For all other modes of payment, the amount will be credited to the payment source (Credit Card/Debit Card/Net Banking).
LIFETIME EXCHANGE & BUY-BACK POLICY:
We offer a Lifetime Exchange & Buy-Back Policy on all purchases made from us, within India. The product can be returned for buy-back or exchange based on its current market value.
The value of the exchanged product after deductions will be credited to the bank account provided to us by the customer.
If you choose to return the product for buyback, the buyback value will be paid to you via online bank transfer. This will be done within 10 days of receipt of the product.
Jewellery returned shall pass through the Quality control procedures to process the credit/refund as per the mentioned categories.
EXCHANGE & BUY BACK VALUE
Diamonds & Gemstones Jewellery
90% of jewellery value + labour charges (before tax amount shown on the invoice).
Kundan/ Polki Jewellery
75% of jewellery value (before tax amount shown on the invoice)
100% of the net gold value at the current market rate