30 Day Return
1-month money back policy*
Our 1- Month Money Back Policy gives you time to make sure your purchase is perfect.
P.P. Jewellers is committed to ensuring full customer satisfaction with respect to the products available on our website, security & customer assistance. However, if you are not happy with the product, you can choose to return the order.
Once the product is returned under our 1- Month Money Back policy, it would be checked for any tamper by the Quality control department (QC).
The product will be acceptable in perfect condition with all the tags and protective material intact. Any product returned with any kind of wear and tear or with tampered tag will not be covered under this policy.
The money back amount will be 100% of actual amount paid. In case, any Coupon, Discount or Promo Codes were used during the original purchase, the exchange amount will be reduced by an amount equivalent to the Coupon, Discount or Promo Codes, as applicable.
We shall process the refund once we receive the product. The product must be in unused condition, in its original packaging along with its original tags and invoice, failing which refund may not be possible.
- For cash on delivery orders, the refund will be processed to the bank account provided by the customer. The refund will be completed within 7-15 days.
- In case the customer pays online then amount will be refunded within 7-15 working days from the receipt of returned product(s) at our warehouse.
In case you need any help or have any queries/suggestions/feedback you can reach us at firstname.lastname@example.org or at +91- 70425 00206/ +91- 844822 5844 between 10 am to 8 pm, 7 days a week.
Our registered office address is:
H-5, Netaji Subhash Place, Pitampura, Delhi-110034, India